These terms govern your use of the Kikya platform. Please read them carefully before registering or placing any bets. By creating an account on Kikya, you confirm that you have read, understood, and agreed to these terms in full.
A quick summary of the most important rules on Kikya before you read the full terms below.
You must be at least 18 years old to register and use Kikya. We verify age during registration and reserve the right to request identity documents at any time. Accounts found to belong to underage users will be closed immediately and any balance forfeited.
Each player is permitted one Kikya account only. Duplicate accounts are prohibited and will result in permanent suspension of all associated accounts. Any bonus funds or winnings accumulated across duplicate accounts will be voided without exception.
All bonuses on Kikya, including the 200% welcome bonus, are subject to wagering requirements before winnings can be withdrawn. The standard wagering requirement is 30× the bonus amount. Full bonus terms are detailed in Section 6 of these terms.
Kikya supports bKash, Nagad, and Rocket for all deposits and withdrawals. The minimum deposit is ৳200 and the minimum withdrawal is ৳500. Withdrawals are processed within 24 hours on business days. All transactions must use accounts registered in your own name.
Any attempt to exploit bonuses, manipulate game outcomes, use automated betting software, or engage in fraudulent activity will result in immediate account suspension. Kikya reserves the right to void bets and withhold funds where abuse is detected.
Kikya provides deposit limits, session reminders, and self-exclusion tools for all members. If you feel your gambling is becoming a problem, contact our support team immediately. We are committed to supporting responsible gaming across all accounts on the platform.
Important: These Terms and Conditions constitute a legally binding agreement between you and Kikya. By registering an account or placing a bet on the Kikya platform, you confirm that you are at least 18 years of age, that you have read and understood these terms, and that you agree to be bound by them. If you do not agree, you must not use the Kikya platform.
These Terms and Conditions ("Terms") govern the use of the Kikya online betting and casino platform ("Kikya", "the Platform", "we", "us"). Kikya operates as an online gaming and sports betting service accessible to registered members in Bangladesh. By accessing or using the Kikya platform — whether through the website at kikya.net or through the Kikya mobile application — you agree to these Terms in full.
Kikya reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Continued use of the platform after any amendment constitutes acceptance of the updated Terms. It is your responsibility to check this page periodically for changes.
These Terms should be read alongside Kikya's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and Kikya. In the event of any conflict between these documents, these Terms take precedence unless otherwise stated.
Kikya is intended for entertainment purposes only. Gambling involves financial risk. You should only bet amounts you can afford to lose. Kikya does not guarantee any winnings and accepts no responsibility for financial losses incurred through use of the platform.
To use the Kikya platform, you must register a personal account. Registration is free and open to individuals who meet the following eligibility criteria:
Each individual is permitted to hold one Kikya account only. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited. Kikya uses automated and manual checks to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts will be permanently suspended and any balances, bonuses, or pending withdrawals will be voided.
You are responsible for maintaining the confidentiality of your account login credentials. Kikya will not be held liable for any losses resulting from unauthorised access to your account where you have failed to keep your credentials secure. If you suspect unauthorised access to your account, contact Kikya support immediately at [email protected].
Kikya reserves the right to request identity verification documents from any member at any time. This may include a copy of your national ID card, passport, or other government-issued identification. Failure to provide requested documents within the specified timeframe may result in account suspension and withdrawal delays.
Kikya accepts deposits via bKash, Nagad, and Rocket — the three primary mobile wallet services used in Bangladesh. All deposits must be made from a payment account registered in your own name. Deposits made from third-party accounts will be reversed and may result in account suspension.
If a deposit does not appear in your Kikya balance within 15 minutes of completing the transaction, contact our support team via live chat with your transaction reference number. Do not attempt to make a second deposit before the first has been resolved.
All deposits on Kikya must originate from payment accounts registered in your own name. Kikya operates strict anti-money laundering checks and reserves the right to request proof of payment source at any time.
Withdrawal requests on Kikya are processed to the same bKash, Nagad, or Rocket account used for your most recent deposit. Withdrawals to third-party accounts are not permitted under any circumstances.
Before your first withdrawal, Kikya may require you to complete identity verification. This is a standard anti-fraud measure and applies to all members. Verified accounts experience faster withdrawal processing. Unverified accounts may experience delays of up to 72 hours while verification is completed.
Withdrawals of bonus-derived winnings are subject to wagering requirements being met in full before the withdrawal request can be approved. Attempting to withdraw before wagering requirements are satisfied will result in the bonus portion of your balance being forfeited. Your real-money balance remains withdrawable at any time subject to the minimum withdrawal amount.
Kikya reserves the right to delay or decline a withdrawal request where fraud, bonus abuse, or a breach of these Terms is suspected. In such cases, the affected member will be notified and given the opportunity to provide clarifying information before a final decision is made.
All bets placed on Kikya are subject to the specific rules of the game or event being wagered on. General betting rules that apply across the platform are as follows:
For sports betting, Kikya follows standard industry rules for event settlement. If an event is postponed, cancelled, or abandoned before the minimum required play time, bets will be settled according to the specific rules for that sport as published in the sports betting section of the platform. In cases of ambiguity, Kikya's decision on settlement is final.
All slot and casino games on Kikya use certified random number generation (RNG) from licensed providers. Published return-to-player (RTP) figures are accurate and independently verified. Kikya does not manipulate game outcomes and has no ability to influence individual game results.
Kikya offers a range of bonuses and promotional offers to both new and existing members. All bonuses are subject to the following general terms, in addition to any specific terms attached to individual promotions:
Bonus Abuse: Any attempt to exploit bonus offers through duplicate accounts, coordinated betting, or other abusive strategies will result in immediate account suspension and forfeiture of all bonus funds and associated winnings. Kikya actively monitors for bonus abuse and takes a zero-tolerance approach.
Reload bonuses, cashback offers, and other promotional bonuses available to existing members will be communicated via the platform or by email. Each promotion will carry its own specific terms, which will be published alongside the offer. Where specific terms conflict with these general bonus terms, the specific terms take precedence.
Kikya is committed to promoting responsible gaming across all accounts on the platform. We provide the following tools to help members manage their gambling activity:
If you believe your gambling is causing harm to yourself or others, we strongly encourage you to use the self-exclusion tool or contact our support team at [email protected]. Kikya takes all responsible gaming requests seriously and will act on them promptly.
Kikya does not permit the use of the platform by individuals who are currently self-excluded. If you attempt to register a new account during a self-exclusion period, the account will be closed and any deposits returned. For more information, visit our Responsible Gaming page.
The following activities are strictly prohibited on the Kikya platform:
Kikya monitors all account activity for signs of prohibited conduct. Where a breach is detected, Kikya reserves the right to suspend the account immediately, void all pending bets, forfeit any bonus funds, and withhold any balance pending investigation. Kikya may also report suspected illegal activity to the relevant authorities.
Kikya reserves the right to suspend or permanently close any account at its sole discretion, including but not limited to the following circumstances:
Where an account is closed due to a breach of these Terms, any remaining balance may be forfeited. Where an account is closed for reasons unrelated to a breach — such as voluntary closure or inactivity — any verified real-money balance will be returned to the member's registered payment account after deducting any applicable fees.
Members who wish to voluntarily close their account should contact [email protected]. Account closure requests are processed within 5 business days. Pending bets at the time of closure will be settled according to their normal outcome, and any resulting balance will be processed for withdrawal.
Kikya collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering on Kikya, you consent to the collection and use of your personal data as described in that policy.
Kikya uses your personal data to operate your account, process transactions, verify your identity, comply with legal obligations, and communicate with you about your account and available promotions. Kikya does not sell your personal data to third parties. Data is shared only with payment processors, identity verification providers, and regulatory bodies where required by law.
All data transmitted between your device and the Kikya platform is encrypted using SSL technology. Financial transaction data is processed through encrypted channels and is never stored in plain text on Kikya's systems.
All content on the Kikya platform — including but not limited to the Kikya logo, game graphics, interface design, text, and software — is the intellectual property of Kikya or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any Kikya content without prior written permission.
Game content provided by third-party licensed providers remains the intellectual property of those providers. Kikya licenses this content for use on the platform and does not claim ownership of third-party game assets.
To the fullest extent permitted by applicable law, Kikya's total liability to any member for any claim arising from use of the platform shall not exceed the total amount deposited by that member in the 30 days preceding the claim.
Kikya is not liable for any indirect, incidental, special, or consequential losses, including loss of profits, loss of data, or loss of opportunity, arising from your use of the platform. This limitation applies regardless of whether Kikya was advised of the possibility of such losses.
Kikya does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical faults, or circumstances beyond Kikya's control may result in temporary unavailability. Kikya will not be liable for losses incurred as a result of platform downtime.
Gambling Risk: Gambling involves financial risk and is not a reliable source of income. Kikya accepts no responsibility for financial losses incurred through use of the platform. Please gamble responsibly and only with funds you can afford to lose.
Kikya reserves the right to amend these Terms at any time. When material changes are made, Kikya will notify registered members via email or an on-platform notification at least 7 days before the changes take effect, where practicable. For minor changes, the updated Terms will be published on this page with a revised effective date without prior notice.
Your continued use of the Kikya platform after any amendment constitutes your acceptance of the updated Terms. If you do not agree with any changes, you must stop using the platform and may request account closure by contacting [email protected].
If you have any questions about these Terms and Conditions, or if you need to raise a complaint or dispute, please contact the Kikya support team through any of the following channels:
Kikya aims to respond to all support queries within 24 hours. For urgent account issues, live chat is the fastest way to reach our team. Our support agents are available around the clock and are familiar with the specific needs of Bangladeshi players.
These Terms and Conditions were last updated on 1 January 2025. Kikya recommends reviewing this page periodically to stay informed of any changes that may affect your use of the platform.
Register your free account today, deposit via bKash, Nagad, or Rocket, and claim your 200% welcome bonus up to ৳20,000. Over 500,000 Bangladeshi players are already on Kikya.
18+ only. Wagering requirements apply. Play responsibly. See full terms above.